Policies and Agreements
Privacy, Cookie, SLA, and AUP
Last modified: October 2021
PRIVACY POLICY
Last updated May 15, 2020
Thank you for choosing to be part of our community at Stateless, Inc., doing business as Stateless (“Stateless”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@stateless.net.
When you visit our website http://www.stateless.net, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as http://www.stateless.net), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS POLICY?
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities on the Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; business email; email addresses; company name; and other similar data.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers. We collect cookie identifiers, or others such as the ones used for analytics and marketing; tools and protocols, such as IP (Internet Protocol) addresses; and other similar data.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).
To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
To enforce our terms, conditions, and policies for Business Purposes, Legal Reasons, and Contractual.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To deliver services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organization apart from us. They will hold it securely and retain it for the period we instruct.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Advertising, Direct Marketing, and Lead Generation
HubSpot CRM
Cloud Computing Services
Amazon Web Services (AWS)
Communicate and Chat with Users
HubSpot Email
Content Optimization
Google Fonts, Font Awesome, and YouTube video embed
Social Media Sharing and Advertising
LinkedIn advertising, Twitter social plugins and LinkedIn social plugins
Web and Mobile Analytics
Google Analytics
Website Hosting
WordPress.com
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@stateless.net.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
10. DATA BREACH
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Stateless, Inc. believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that Stateless, Inc. becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information Stateless, Inc. will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at info@stateless.net or by post to:
Stateless, Inc.
5710 Flatiron Pkwy
Suite A
Boulder, CO 80301
United States
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at info@stateless.net. We will respond to your request within 30 days
COOKIE POLICY
Last updated May 14, 2020
This Cookie Policy explains how Stateless, Inc. (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at http://www.stateless.net, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Stateless, Inc.) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Name:__tlbcpv
Purpose:Used to record unique visitor views of the consent banner.
Provider:.termly.io
Service:Termly View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hscollectedforms.net
Service:CloudFlare View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hs-scripts.com
Service:CloudFlare View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hubapi.com
Service:CloudFlare View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hs-analytics.net
Service:CloudFlare View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hs-banner.com
Service:CloudFlare View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.adsymptotic.com
Service:CloudFlare View Service Privacy Policy
Country:United Kingdom
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hubspot.com
Service:CloudFlare View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:30 days
—-
Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.hsadspixel.net
Service:CloudFlare View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:30 days
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Name:GPS
Purpose:A session cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location.Expires after 30 minutes.
Provider:.youtube.com
Service:Youtube View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:30 minutes
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
Name:_gat#
Purpose:Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider:.stateless.net
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 minute
—-
Name:_ga
Purpose:It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider:.stateless.net
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 11 months 29 days
—-
Name:_gid
Purpose:Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider:.stateless.net
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 day
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Name:VISITOR_INFO1_LIVE
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:5 months 27 days
—–
Name:UserMatchHistory
Purpose:These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn’s marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting.
Provider:.linkedin.com
Service:LinkedIn View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:30 days
—-
Name:IDE
Purpose:Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years.
Provider:.doubleclick.net
Service:DoubleClick View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:1 year 11 months 29 days
—-
Name:bcookie
Purpose:Used to optimize the range of advertising on Linkedin
Provider:.linkedin.com
Service:Linkedin Ad Analytics View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:1 year 11 months 30 days
—-
Name:YSC
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:session
—-
Name:lidc
Purpose:These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn’s marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting.
Provider:.linkedin.com
Service:LinkedIn View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 day
Social networking cookies:
These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes.
Name:bscookie
Purpose:Cookie used for Sign-in with Linkedin and/or for Linkedin follow feature on 3rd party websites
Provider:.www.linkedin.com
Service:Linkedin Ad Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 11 months 30 days
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Name:elementor
Purpose:__________
Provider:www.stateless.net
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
—-
Name:U
Purpose:__________
Provider:.adsymptotic.com
Service:__________
Country:United Kingdom
Type:http_cookie
Expires in:2 months 29 days
—-
Name:hubspotutk
Purpose:__________
Provider:.stateless.net
Service:__________
Country:United States
Type:http_cookie
Expires in:1 year 24 days
—-
Name:li_sugr
Purpose:__________
Provider:.linkedin.com
Service:__________
Country:United States
Type:server_cookie
Expires in:2 months 29 days
—-
Name:lissc
Purpose:__________
Provider:.linkedin.com
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days
—-
Name:__hstc
Purpose:__________
Provider:.stateless.net
Service:__________
Country:United States
Type:http_cookie
Expires in:1 year 24 days
—-
Name:lang
Purpose:__________
Provider:.linkedin.com
Service:__________
Country:United States
Type:http_cookie
Expires in:session
—-
Name:__hssc
Purpose:__________
Provider:.stateless.net
Service:__________
Country:United States
Type:http_cookie
Expires in:30 minutes
—-
Name:lang
Purpose:__________
Provider:.ads.linkedin.com
Service:__________
Country:Netherlands
Type:http_cookie
Expires in:session
—-
Name:__hssrc
Purpose:__________
Provider:.stateless.net
Service:__________
Country:United States
Type:http_cookie
Expires in:session
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at info@stateless.net or by post to:
Stateless, Inc.
5701 Flatiron Pkwy
Boulder, CO 80301
United States
Phone: 720-649-4113
NETWORK AVAILABILITY Last Updated October 2021
We guarantee 99.9% uptime.
Downtime exists if a customer is unable to transmit and receive data through the Stateless cloud connect service and a ticket is opened for the incident in the Stateless ticket tracking system. Downtime is measured from the time the ticket is opened regarding downtime to the time the problem is resolved.
If an outage occurs due to critical system failure, Stateless will credit the affected customer 1/30th of the recurring base monthly fee paid by the customer for the affected critical systems for every 30 minutes of downtime (up to, but not exceeding 50% of one monthly payment, and the credit will be applied toward future payments).
ACCEPTABLE USE POLICY
Last updated 10/21/2021
This Acceptable Use Policy (“AUP”) governs the use of all Services provided by Stateless, Inc. (“Stateless”) to its Users under the Terms of Service (“Terms”). This AUP is incorporated into and made an integral part of the Terms. Any capitalized terms that are not defined herein will have the same definition as the Terms. A Users’ use and/or continuation of the Service constitutes acceptance of this AUP.
About this AUP
This AUP sets forth the guidelines by which all Users are expected to conduct themselves in their use of the Services and Systems, and it describes the types of actions and content that are expressly prohibited. It is intended to protect Stateless (its employees, Services, and Systems) and all Users from improper, inappropriate, abusive or illegal activity. Stateless reserves the right to determine, in its sole and exclusive judgment, what activities are unacceptable under this AUP. The version of this AUP, available online here, is the most recent and currently binding version.
Responsibility for Users
For the purposes of this AUP, Users are solely responsible for the actions and activities of everyone to whom they provide access to the Services or Systems. Therefore, where the term “Users” is used herein, it will also include all of such Users’ employees, Affiliates, resellers, partners, and other End Users. It is a Users’ responsibility and contractual obligation to ensure that its employees, Affiliates, resellers, partners, agents, and other End Users all comply with this AUP.
Responsibility for Content
Users are solely responsible for the content that they upload to Stateless’s Systems. Stateless does not review, edit, censor, or take responsibility for any information or material that Users may create. Stateless expressly disclaims any and all liability to Users or any third parties, resulting from inaccurate, unsuitable, offensive or illegal content or transactions. Stateless specifically reserves the right to refuse to provide the Service to Users engaged in any Illegal Activities, Abuse of Services, Security Violations, Offensive Behaviours, Spamming, or who are otherwise in contravention of any term of this AUP.
Illegal Activities
Users may only use the Services for lawful purposes. The transmission, storage, or presentation of any information, data or material in violation of any applicable law, regulation, or code via the Services is strictly prohibited (“Illegal Activities”). Users will not use the Services, Systems, or any component thereof in any manner which:
Is criminal in nature;
Violates any anti-spam legislation, including the U.S. Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003 (CAN-SPAM Act), as amended, and Canada’ Anti-Spam Legislation (CASL), as amended;
Infringes upon a third party’s Intellectual Property or other rights;
Violates any applicable import or export control laws, regulations, and policies;
Discloses personally identifying information of any third party without their consent;
Is fraudulent, deceptive, or defamatory; or
Instigates, promotes, or encourages any illegal activity, including soliciting the performance of any illegal activity, even if the activity itself is not performed.
This list of Illegal Activities is intended as a guideline and is not exhaustive.
Stateless reserves the right to cooperate with law enforcement, the Department of Justice, and any applicable third parties of competent authority in the investigation of any alleged Illegal Activities involving any Users and their use of the Services or the Systems.
Abuse of Services
Users must be respectful of Stateless’s other Users when using the Services. Any activity that interferes with or adversely affects the Services (including the use of or access to by any other Users, or third party) is strictly prohibited (“Abuse of Services”). Users will not use the Services, Systems, network, or any component thereof, in any manner which:
Is a material violation of the Terms;
Accesses, monitors, or interferes with any third party internet account, computer, systems, networks, data or traffic without their consent;
Collects, transmits, or uses information about any third party in a deceitful manner or otherwise without their consent;
Interferes with the normal operation of Systems on which the Services are hosted, or otherwise consumes a disproportionate share of system resources (including, but not limited to, bandwidth);
Forges, misrepresents, omits or deletes message headers, return mailing information, and/or internet protocol addresses, to conceal or misidentify the origin of a message;
Constitutes hacking, and/or subverting, or assisting others in subverting, the security or integrity of the Services or Systems;
Attacks the servers or systems belonging to any third party;
Creates legal liability or other actual or potential material risk or harm to Stateless, its Affiliates, or any other Users; or
Constitutes acting in any manner that might subject Stateless to unfavorable regulatory action, subject Stateless to any liability for any reason, or adversely affect Stateless’ public image, reputation or goodwill, as determined by Stateless in its sole and exclusive discretion.
This list of Abuse of Services is intended as a guideline and is not exhaustive.
Systems or Network Security Violations
Stateless relies upon the Systems (including physical infrastructure and network) in order to provide the Services to all of its Users. As such, any activity that compromises or affects the safety or security of the Systems is strictly prohibited (“Security Violations”). Users will not use the Services, Systems, network, or any component thereof, in any manner which:
Accesses or uses any data, systems or networks (whether belonging to Stateless or any third party) without proper authorization, including any attempt to ping, probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network);
Interferes with the services, systems, host, or network, of any party (whether belonging to Stateless, Users, or a third party) including mail bombing, flooding, deliberate attempts to overload a system, denial of service attacks, and broadcast attacks;
Forges any TCP-IP packet header or any part of the header information in an email or a newsgroup posting;
Creates, uploads, sends or otherwise disseminates malicious code, Internet viruses, worms, or Trojan horses;
Is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use the Services and Systems (or any connected network, system, service or equipment) or conduct their business over the Internet.
This list of Security Violations is intended as a guideline and is not exhaustive.
Stateless reserves the right to take immediate action to suspend or terminate a Users’ account if, in Stateless’s sole and exclusive determination, such Users are engaging in activities that jeopardize the security of the Systems, the security of other Users, or of the Internet in general. Such Users may not be provided with advance notice that Stateless is taking such action.
Offensive Behavior
Users will conduct themselves in a professional and business-like manner in their use of the Services. Users will not use abusive or offensive language when addressing Stateless’s employees or agents. Users will not transmit, store, disseminate, or present any information, data or material that, while technically legal, runs counter to Stateless’s corporate principles or is generally considered materially objectionable in the Internet community. This type of content includes, but is not limited to, racism, hate speech, threats, defamation, excessive violence, incitement to violence, harassment, depictions or descriptions of an obscene nature, violations of a person’s privacy, material that is malicious or morally repugnant.
Spamming
Spam is commercial e-mail that: (i) has not been requested by the recipient, (ii) is not compliant with the U.S. Controlling the Assault of Non-Solicited Pornography And Marketing Act (CAN-SPAM Act) or the Canada Anti-Spam Legislation (CASL), or (iii) even if requested or compliant with the CAN-SPAM Act or CASL, causes other entities to block or blacklist Stateless’s IP Addresses. Users will not use the Services to send spam or to host a site that is advertised in spam (a spamvertized site). If Stateless determines in its sole and exclusive judgment that any User is involved in spamming, Stateless will suspend or terminate such Users’ account as Stateless deems necessary.
Stateless uses industry-standard methods to filter outbound e-mail sent via the Services for spam. Stateless will use commercially reasonable efforts to inform Users if any of the Users’ outbound mail has been marked as spam and blocked. Users should regularly review their outbound e-mail to determine whether any e-mail has been blocked. Users have the option of using a spam filter to scan inbound e-mail. Users should familiarize themselves with this technology and its use. Stateless is not responsible or liable for a Users’ spam filter settings.
Export Controls
The provision and use of the Services are governed by the applicable export laws, controls, regulations, and sanction policies of the United Nations, the United States, and Canada. Users will not use the Services to do business with, or export the Services (or the use thereof) to, any country, person, or group who is or was involved in or suspected of involvement in or affiliated with any activities or causes relating to: illegal gambling, narcotics trafficking, human trafficking, domestic or foreign terrorism, arms trafficking, or the proliferation of nuclear, chemical, or biological weapons, or any other weapons of mass destruction.
This list of export controls is intended as a guideline and is not exhaustive.
For more information on current export controls, please visit:
United Nations: https://www.un.org/securitycouncil/sanctions/information
United States: https://www.export.gov/article?id=Export-Control-Regulations
Canada: https://www.international.gc.ca/world-monde/international_relations-relations_internationales/sanctions/current-actuelles.aspx
Breach of this AUP
If Stateless determines that a Users is engaging in, or the Services associated with Users have been used in, any activity that is in breach of this AUP, whether intentionally or unintentionally, Stateless may, at its sole discretion and without prior notice, immediately suspend the Stateless Services and the Users Account in whole or in part. Stateless will promptly notify Users in writing upon suspending Services for breach of this AUP. A suspension for breach of this AUP may be implemented until the prohibited activity or threat has been remedied to Stateless’s sole reasonable satisfaction. Service Fees will continue to accrue during the suspension and Users will ensure timely payment of all Service Fees due. Users will not receive a refund of any Service Fees already paid to Stateless. In addition, Users will be responsible for all costs, including labor and other resources, to remedy any damage done to the Systems or to attend to complaints received by Stateless. Users agrees to hold Stateless harmless from any claims that a suspension or termination of Services for a violation of this AUP has damaged Users.
Reporting a Breach
If you have a good faith belief that a User has violated any term of this AUP, please contact the Stateless Abuse Department at the address below. Your notice must contain, at a minimum, your first and last name, and either a working, monitored e-mail address, or a working, monitored, telephone number. Notices sent to the wrong address will be not be reviewed. We do not review anonymous complaints, and will refer individuals who deliberately attempt to mislead us regarding their identity, or the basis for their complaints, to appropriate law enforcement officials.
Stateless, Inc.
Attention: Abuse Department
PO Box 3349
Boulder, CO 80307
abuse@stateless.net
Changes to this AUP
The Internet and the information and technology industry (including the laws, regulations, policies, and risks associated with them) are constantly and rapidly changing, and, as such, Stateless reserves the right to update the AUP from time to time at its sole discretion to address those changes as they come into effect. Stateless may amend the AUP by publishing a revised version online at https://www.Stateless.net/AUP. Users’ continued use of the Services following publication or other notice of the amended AUP constitutes Users’ agreement and acceptance of the amendments
